Frequently Asked Questions

Everything you need to know about your beauty journey with us.

How long does shipping take for my beauty supplies?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your products sooner.

What is your return policy on hair and makeup products?

Due to hygiene and safety standards, we only accept returns on unopened and unused products within 30 days of purchase. Please contact our support team to initiate a return.

Are your hair care products safe for color-treated hair?

Yes! Most of our professional hair care lines are sulfate-free and specifically formulated to preserve and protect color-treated hair.

Do you offer international shipping?

Currently, Get Sassy Beauty Supply ships to the United States and Canada. We are working on expanding our shipping zones to more countries soon.

Can I track my order once it has been placed?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.